Visit to Santa’s grotto cancelled for disabled child

The four-year-old was banned from seeing Santa because of his wheelchair.

Alfie Phillips had to wait in the rain at Gulliver's World, Cheshire while twin, Gracie was able to meet Father Christmas. Mum, Pearl Phillips and her partner Marc Platt had taken Alfie, who has cerebral palsy, and his sister to the theme park as a treat. But when they joined the queue for the Santa Express train, the family, from Wallasey, Merseyside, were told they would have to leave the wheelchair behind. Mr Platt held Alfie in his arms as they made their way towards the front of the queue but, after 30 minutes, it became too uncomfortable for the pair to carry on. Ms Phillips said: "Alfie was really upset and it was getting impossible for his dad to carry him for that long so he left the queue. It took two hours for me and Gracie to wait to see Santa, and Alfie and his dad had to wait outside for us in the hail and rain. "We really wanted to give Alfie a special treat because the week before he had been in intensive care. He was really excited about seeing him." Ms Phillips claims the theme park was aware of her son's needs when she booked. A spokesman for Gulliver's World, Warrington, said they should have been told of an alternative disabled entrance and could 'only apologise if this information was not communicated to them on the day'. Have you experienced a similar issue? Why not sure it on our forum. 
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