Legoland opens sensory facilities

Legoland theme park in Windsor has opened a new Total Sensory Space in its Heartlake City area.

Legoland sensory space
Credit: Legoland
The facility, the first of its kind in a theme park, will provide a more comforting and calming experience for children with additional sensory needs. The Sensory room allows guests to access a range of sensory equipment including vibrating bean bags, soft seating, interactive projections, bubble tubes, infinity tunnels, tactile panels and soft lighting, as well as a UV room. Optimistic this will make Legoland more enjoyable for disabled children, head of guest experience Colin Elborough said: “There are already lots of ways guests with disabilities can make the most of their visit with us, and the Total Sensory Space is a fantastic addition to our existing services.” After opening the facility, Legoland received numerous positive reviews. Replies on its official Twitter page include ‘This is the best sensory room we’ve EVER been in!’ and ‘My son has meltdowns at Legoland and now there is a place I can take him to calm him down’. However, the Windsor theme park has fallen under some criticism on Trip Advisor for not promoting the facility enough. The mother of a son with additional needs stated ‘After returning home the next day we saw they had a sensory room there. It would of been good if someone at guest services had told us about this as when we spoke with her she knew it was our first time visiting.’     Talking about children’s anxiety and sensory overload a spokesperson for the National Autistic Society said: “Many autistic children love trips to the theme park where they can have fun and socialise. But unfamiliar places, especially popular attractions, can increase their anxiety levels and overload their senses. A calming place like a sensory room can help them to decompress, relax and really enjoy their visit.” Legoland is also one of several theme parks offering Changing Places accessible toilets. Others include Alton Towers, Chessington World of Adventures and Thorpe Park.  
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